Our Commitment to Accessibility

Loans by Drey — operated by Andrey Dimitrashuk, Mortgage Broker (NMLS #1583893) at Lending Concepts (NMLS #1206623) — is committed to providing a website that is accessible to all visitors, including people with disabilities. We believe every borrower deserves equal access to mortgage education, loan products, and advisory services.

We are continually working to improve the digital accessibility of loansbydrey.com and align with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA — the recognized international standard published by the World Wide Web Consortium (W3C).

What We Are Doing

Our ongoing accessibility efforts include:

• Designing pages with clear visual hierarchy, sufficient color contrast, and readable fonts

• Adding descriptive alt text to all images, including headshots, loan product graphics, and trust badges

• Ensuring all forms — including the mortgage pre-approval questionnaire and rate inquiry forms — are keyboard-navigable and screen-reader compatible

• Providing text alternatives for non-text content such as calculators and infographics

• Structuring content with semantic HTML headings so assistive technologies can navigate the page efficiently

• Ensuring all video content includes captions or transcripts

• Maintaining compliance as the website is updated with new loan product pages, city landing pages, and blog content

Known Limitations

While we aim for full WCAG 2.1 AA compliance, some third-party tools embedded on this site — such as mortgage calculators, scheduling widgets, and application portals — may be operated by external providers and could have limitations outside our direct control. We are actively working with our technology partners to address these gaps.

If you encounter a barrier caused by a third-party component, please contact us so we can provide the same information through an alternative accessible channel.

How to Report an Accessibility Issue

We genuinely want to hear from you. If you find an area of loansbydrey.com that is difficult to use due to a disability or assistive technology conflict, please let us know and include:

• The URL of the page where the issue occurred

• A brief description of the barrier you experienced

• The assistive technology or browser you were using (if known)

We aim to acknowledge accessibility reports within 2 business days and resolve confirmed issues as quickly as possible.

Get Accessibility Help

Reach Andrey directly — a real person will respond, not a chatbot.

Phone (916) 909-5640

Email [email protected]

Office Address:

785 Orchard Dr #250
Folsom, CA 95630

Business Hours:

Mon–Fri: 9am – 6pm PT
Sat: By appointment

Alternative Access to Content

If a specific page cannot be made fully accessible, we will work with you personally to make the same information available in an alternative text-based or verbal format. This includes loan product details, rate information, application guidance, and educational resources from the Mortgage Learning Center.

Bilingual support is also available. Andrey Dimitrashuk provides full mortgage services in English, Russian, and Ukrainian. If it is easier to communicate about an accessibility issue in Russian or Ukrainian, please reach out directly.

Third-Party Tools and Integrations

This website uses the following third-party services that have their own accessibility policies:

• Online Application Portal – Powered by Lending Concepts / 1003app

• Scheduling – Calendly (migrating to loansbydrey.com). Visit linktr.ee/andreyadvisory to access the booking link

• Mortgage Calculators – Embedded tools provided by third-party calculator vendors

If any of these tools present a barrier, contact us and we will walk you through the process directly over phone or email.

Legal Basis for Our Accessibility Commitment

Our accessibility commitment is grounded in the following legal frameworks:

• Americans with Disabilities Act (ADA), Title III — Requires places of public accommodation, including websites, to be accessible to people with disabilities

• Section 508 of the Rehabilitation Act — Federal standard for accessible electronic and information technology

• California Unruh Civil Rights Act (Cal. Civ. Code §51) — Prohibits disability discrimination in business establishments, interpreted to include websites serving California residents

• WCAG 2.1, Level AA — The technical standard we target for all new and updated content